Where You Live Sets the Rules
Where you live decides a lot here, and we would rather say that plainly than pretend otherwise. This policy is written for account holders in Bangladesh, but whether you can hold a 35db account depends on your local law and eligible regions, and so does the
-
1
set of rules that applies to the data we hold about you. What we collect is narrow by design: the mobile number you register with, the wallet number you use for bKash, Nagad, Rocket or Upay transfers, the device and browser you sign in from, and
-
2
a record of the transactions your account wallet passes through. We use those records to confirm a payment came from you, to settle a dispute if one comes up, and to keep a returning login working on the same handset. Cookies do a smaller job —
-
3
they keep your session open and remember your language choice, nothing that follows you around the internet. You can clear them in your browser at any time and still sign in again with a one-time code. If your local law gives you the right to see,
-
4
correct or delete what we hold, tell us through the channels below and we will walk you through it. That is the whole shape of it: identity from your phone, proof from your wallet, and a record we can read back to you.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.